Roadside Assistance Jobs in Urbandale

As a roadside technician in Urbandale, you'll work directly with stranded drivers, rideshare drivers, parents, fleet operators, and commercial accounts. You'll jump-start dead batteries, change flat tires, unlock cars, deliver fuel, run winch-outs, and tow vehicles to shops or homes. Our Urbandale techs know the highways, the shoulder hazards, the towing destinations, and the local traffic patterns — that knowledge makes every dispatch faster and every job safer.

The job is physical — lifting jump packs, swapping tires, rigging winch lines, loading flatbeds. But it's also a thinking job. You'll learn to diagnose a battery vs. an alternator on the spot, tell a sidewall puncture from a tread puncture, and know when a lockout needs a wedge-and-rod vs. a slim-jim alternative. That diagnostic skill is what separates a real roadside tech from a generic hauler in Urbandale.

We provide paid training, competitive hourly pay, tips (customers tip well when you get them rolling fast), quarterly bonuses, and a clear path from technician to shift lead to operations manager. Full-time positions include health insurance, PTO, and 401k.