Roadside Assistance for Dealerships & Auto Shops

Dealerships & Auto Shops across America are tired of paying for auto-club memberships they barely use. Most members pay $80–$120 a year, hit the 3- or 4-call limit before extras kick in, and still wait two or three hours when something actually breaks. The Roadside Helper was built specifically for dealerships & auto shops who want a different deal: pay only when you need us, no contracts, dispatch 24/7, and a flat rate that doesn't change at 3am or on Christmas.

Our model is straightforward. One flat rate — $100 per hour with a 1-hour minimum — covers a real, trained roadside technician, commercial-grade equipment, and the time to fix the problem. Most roadside calls finish inside the 1-hour minimum, which means the minimum is also the maximum for the typical job. Tow mileage past 5 miles, replacement parts (like a new battery), and fuel are billed separately at actual market cost — nothing inflated.

For dealerships & auto shops specifically, the model fits the situation. Dealerships and auto shops often need a roadside partner for situations that fall outside the dealership's own service capacity — a customer breaks down nearby, a test-drive battery dies in the parking lot, a customer needs their vehicle towed in for service, or a lot vehicle won't start in the snow. We offer dealership accounts with priority dispatch, consolidated monthly billing, and consistent technician assignments. Manufacturer-warranty documentation is provided when needed. Average response time in the cities we serve is under 60 minutes. The dispatcher gives you a real ETA based on the nearest available technician's current location — not a vague "someone will be there eventually" estimate.

We understand the specific challenges dealerships & auto shops face on the road. Customer breakdown reflects on the dealership? Priority dispatch and a real human dispatcher on the first ring. Lot vehicles need jump-starts in cold weather? That's why we built 24/7 service with no surcharge for overnight, weekends, or holidays. Customers need vehicles towed to service bay — our trained technicians have handled it before, today, this week. Sales-floor key fobs die at the worst times? We have a specific process for that too.

What we deliver for dealerships & auto shops: Dealership accounts with consolidated billing. Manufacturer warranty documentation provided. Priority dispatch for active customer situations. The dispatcher quotes you the rate before the technician rolls. The technician confirms the rate on arrival. Nothing is added to your bill that wasn't agreed to first. If the situation turns out to be more complex than typical, you're told the additional time before any extra work starts.

For dealerships & auto shops, the most common services we dispatch are: Jump Start Service, Flat Tire Change, Local Tow Service, On-Site Battery Replacement, Key Fob Battery Replacement. Each service uses the same flat $100/hr rate. The technician dispatched to your call is trained specifically for that service type — motorcycle calls go to motorcycle-trained techs, diesel calls go to diesel-trained techs, RV calls go to RV-trained techs. You're never sent a generalist for a specialty job.

We operate in over 900 cities across all 50 states. Whether you're a dealerships & auto shop stranded on a New York highway, in a suburban Dallas parking lot, or on a rural Vermont back road — our network has a qualified technician within dispatch range. Local technicians know the area: which interchanges are safe to pull off on, which shoulders have decent cell signal, which exits lead to nearby shops if a tow is needed.

Dispatch for dealerships & auto shops works around the clock. We operate 24/7, 365 days a year — overnights, weekends, holidays at the same flat rate. Most calls are unplanned (you don't schedule a dead battery), so dispatch is reactive and fast. For planned roadside service (a known-failing battery, a fuel delivery for a parked vehicle, a scheduled winch-out on private property), you can book a specific time window through the booking page. Same flat rate, no surcharge for scheduling.

Every technician on our network is background-checked before joining, trained in safe roadside procedures, and certified to use commercial-grade equipment. For highway-side work, technicians wear ANSI-compliant high-visibility gear, deploy cones, and position the service vehicle to shield the customer from traffic before any work begins. Every service vehicle is liability-insured. If your vehicle is damaged during a roadside call — a scratched rim during a tire change, a scuffed bumper during a tow hookup — our insurance covers the repair at no cost to you.

The bottom line for dealerships & auto shops: pay only when you need roadside help, get a fast dispatch, and pay a predictable flat rate. No annual dues, no membership contract, no 3-hour wait, no after-hours surcharge. Call (888) 944-3001 when you need us. The dispatcher will give you a real ETA and the technician will get you back on the road.